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Issue 338 16th September 2009

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CWU opens nationwide strike ballot
The Communication Workers Union (CWU) is holding a vote, beginning 17th September, amongst all postal-worker members on whether to call a national strike. The ballot closes 8th October, which means a strike could take place as early as 15th October. For its part, Royal Mail has dubbed the strike vote "wholly irresponsible" given that "talks between senior management and the union leadership were taking place,” according to a statement.


N Brown gets High & Mighty
N Brown Group has acquired certain assets of speciality-size menswear retailer High & Mighty from the administrator. N Brown, whose catalogues include big-and-tall menswear specialist Premier Man, bought the brand, the website, the stock, and the assets of 14 of the 23 High & Mighty stores for £1.6 million. It plans to retain the stores as well as launch a print catalogue for the brand.


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Other news...

Next exceeds sales expectations, enters US
Sales for the first half of the fiscal year at Next were better than expected. Catalogue and web sales were up 1.7 percent from last year, to £386.2 million. Retail like-for-like sales fell 1.2 percent, but overall turnover was up 1 percent, to £1.42 billion for the six months to July. The company credits “a slight improvement in the consumer environment” and a more fashion-forward range for much of the sales increase. Pretax profit rose 6.9 percent, to £185.5 million. Having recently launched a US website, Next is working on the launch of a German site.


John Lewis upgrades online offering
Retailer John Lewis is working hard to reap the full potential of its website. It upgraded its online fashion offering, adding 100 brands as well as site features such as image zoom. It is also trialling a “click and collect” service that will enable web shoppers to pick up their purchases at one of sister company Waitrose’s 213 stores. 


Half-year sales inch up at Argos
For the first half of the fiscal year, Argos took in £1.89 billion in sales, up 1.7 percent from last year. In terms of like-for-like comparisons, however, sales fell 2.1 percent. At sister company Homebase, sales for the 26 weeks to 29th August were £866 million, up 4.4 percent overall and 2.8 percent on a like-for-like basis. Parent company Home Retail Group expects its half-year pretax profit to be roughly the same as last year’s £121 million.


Adili to open stores
Ethical-fashion etailer Adili is opening two stores under its Ascension fascia next month, in London and in Dorchester. The latter will primarily be a clearance store. The company also reported annual sales growth of 56 percent, to £552,000 for the year ended 30th April. Its loss before tax grew as well: 20 percent, to £1.9 million, due to lower margins resulting from stock clearance and increased investment in the business.


Web sales a bright spot for Laura Ashley
Sales at cataloguer/retailer Laura Ashley for the first half of the year rose 6.3 percent, to £127.8 million. But pretax profit tumbled 76.5 percent, from £4.7 million to £1.1 million, due to a £5.5 million loss on foreign currency. Although catalogue sales fell 26.9 percent, web sales climbed 36.1 percent.


Thorntons direct sales down 5.2 percent
Consumer catalogue and web sales at chocolatier Thorntons rose 13.9 percent for the year, but corporate sales plunged 30.7 percent. As a result, the direct division overall saw sales down 5.2 percent from the previous year. Total Thorntons sales for the year ended 27th June were £214.8 million, up 3.2 percent from the previous year. Profit before tax fell 4.5 percent, however, to £8.1 million.


ECMOD2009 conference – have you booked your place?
This year's world-class multi-track conference has adopted the theme “Driving Profitability” and features over 60 top speakers from the US and UK. The conference covers all the burning issues, latest developments, new strategies and techniques for driving profitability in b2b and b2c enterprises. Download the full conference programme here. Don’t miss out!

The latest companies who have signed up to exhibit are Advansys, Blubolt, Giftpoint and The Insert House. These join a raft of specialist suppliers getting ready to wow ECMOD visitors and delegates. Exciting new features for 2009 include the International Boulevard, Catalogue Exchange Village, and a custom built Deluxe Theatre which will accommodate free seminars. Companies interested in exhibiting should call Jill on 01271 866112 without delay to avoid disappointment.

Follow us on Twitter for the latest updates: twitter.com/ecmodshow. Visiting the exhibition is entirely free of charge and you can register to do so now and be kept abreast of all the special deals exhibitors are offering during the show.


Catalogue Exchange/ECMOD Supplier Awards shortlist announced
Fourteen specialist UK supplier businesses have reached the shortlist for the Catalogue Exchange/ECMOD Supplier Awards. The winners will be announced at a special dinner on 7th October during this year`s ECMOD Conference and Exhibition, which runs 7th and 8th October in London. The shortlisted businesses are Abacus Direct, Citipost, EC2i, Experian, Garnett Dickinson, Go Direct, LaPoste, Maginus, Mohn Media, OnePost, Pindar, TA Design, WK360, and Yudu Media. To attend the awards dinner or for more information, visit catalogueexchange.co.uk or call Sam now on 0871 8555 545.




Eight key metrics for email marketing
One of the strengths of email marketing is its trackability. There are so many metrics you can track, in fact, that it becomes a bit daunting. For one expert’s pick of the most vital measurements to track, head to catalog-biz.com.


Improving service while increasing sales
It’s tempting to view your call centre as a cost centre, a place to turn to when it’s necessary to reduce expenses. But paring back your customer service to the proverbial bone can cost you sales and repeat customers. For five tactics that can cut your call centre costs but not your sales, click here.


Coming up in Catalogue e-business

  • October issue: special focus on marketing 2.0—mobile, social media, video, and more
  • November issue: special focus on forecasting and merchandising PLUS a review of postal and carrier options 
To advertise, contact the Catalogue e-business sales team on 01271 866112 or at sales@catalog-biz.com. To subscribe, contact Jill Sweet on 01271 866221 or at subs@catalog-biz.com.

ECMOD360 Bookshop
 
Books of the Week

The UK Catalogue & Home Shopping Market 2009

From the Organisers of ECMOD

Special Offer: now £275! (RRP £375)

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High Performance Interactive Marketing

Author: Christopher Ryan

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Advertise your latest vacancies in CataloguesCatalogues. Use this one stop medium to recruit best sector candidates. Click here for the latest rates or call us on 01271 866112.
 ---------------------------------------------

 

Catalogue Marketing Manager
Sydney, Australia

Identity direct, Australian based and leading children's personalised gift and direct marketing company are seeking an experienced Catalogue Marketing Manager to drive their Catalogues and new products in 5 international markets.
 
Based in North Sydney, Australia and reporting directly to the Marketing Director, this is the job of your dreams!
 
Manage all areas of Catalogue for all 5 markets, including strategy, promotion, product, prices, offer, position, photography, lists and budgets.
 
If you want to join a fantastic Australian company, then don't wait! Send in your resume and cover letter to
jasonw@ortega.com.au


 

Are you looking for a new challenge?Advertise in CataloguesCatalogues Talent Shop and you will reach the desktops of thousands of potential employers in the catalogue and home shopping sector. The service is completely free of charge and includes a free confidential reply email address if required.

To place your advert in Talent Shop email your 30 word profile to jenny@ecmod.com and it will appear in the next available issue.

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